> LAST UPDATED: January 2025
Privacy Policy Version 1.0.0 — GDPR & CCPA Compliant
> 1. INTRODUCTION
X Sentinel is committed to protecting the privacy and security of all data processed through our AI security platforms. This Privacy Policy explains how we collect, use, store, and protect information when you use X Sentinel Shield, Vision, and Atlas services. We adhere to the highest international standards including GDPR, CCPA, and government security frameworks.
> 2. INFORMATION WE COLLECT
We collect and process the following categories of data:
- > Account Information: Name, email, organization details, authentication credentials
- > Security Data: Network logs, threat intelligence, system events, incident reports
- > Video Data: CCTV footage processed by Vision AI (stored temporarily for analysis)
- > Usage Analytics: Platform interactions, feature utilization, performance metrics
- > Technical Data: IP addresses, device information, browser types, API calls
> 3. HOW WE USE YOUR DATA
Your data is processed exclusively for:
- > Providing AI-powered threat detection and security analysis
- > Training and improving our AI models for enhanced accuracy
- > Generating security reports and intelligence dashboards
- > Sending critical security alerts and system notifications
- > Maintaining platform security and preventing unauthorized access
- > Complying with legal obligations and law enforcement requests
> 4. DATA SECURITY MEASURES
X Sentinel employs military-grade security protocols:
- > End-to-End Encryption: AES-256 encryption for data at rest and in transit
- > Secure Infrastructure: SOC 2 Type II certified cloud architecture
- > Access Controls: Role-based access with multi-factor authentication
- > Data Isolation: Tenant-specific data segregation and containerization
- > Regular Audits: Third-party security assessments and penetration testing
- > Incident Response: 24/7 security operations center monitoring
> 5. DATA RETENTION
We retain data only as long as necessary for service provision and legal compliance. Security logs are retained for 90 days, video footage for 30 days (unless flagged for incident investigation), and account information for the duration of your subscription plus 60 days. Enterprise customers can request custom retention policies to meet regulatory requirements.
> 6. DATA SHARING & THIRD PARTIES
X Sentinel does not sell your data. We share information only when:
- > Required by law enforcement or legal obligations
- > Necessary for cloud infrastructure providers (AWS, Azure) under strict NDAs
- > Explicitly authorized by you for third-party integrations
- > To protect against fraud, abuse, or security threats
All third-party processors are vetted and contractually bound to equivalent privacy standards.
> 7. YOUR PRIVACY RIGHTS
Under GDPR and CCPA, you have the right to:
- > Access: Request copies of your personal data
- > Rectification: Correct inaccurate or incomplete information
- > Erasure: Request deletion of your data ("right to be forgotten")
- > Portability: Receive your data in machine-readable format
- > Restriction: Limit processing of your personal data
- > Objection: Opt-out of certain data processing activities
Exercise your rights by contacting privacy@xsentinel.ai. We respond within 30 days.
> 8. AI MODEL TRAINING
To improve threat detection accuracy, X Sentinel may use anonymized security data to train AI models. All training data is stripped of personally identifiable information and aggregated. Enterprise customers can opt-out of data usage for model training while maintaining full service functionality.
> 9. INTERNATIONAL TRANSFERS
X Sentinel operates globally with data centers in multiple regions. When data is transferred internationally, we ensure compliance through Standard Contractual Clauses (SCCs) and adequacy decisions. Government and enterprise customers can request regional data residency to meet local compliance requirements.
> 10. COOKIES & TRACKING
Our platform uses essential cookies for authentication and session management, functional cookies for user preferences, and analytics cookies to improve performance. You can manage cookie preferences in your account settings. We do not use advertising or tracking cookies.
> 11. CHILDREN'S PRIVACY
X Sentinel services are designed for enterprise and government use and are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
> 12. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email 30 days prior to implementation. Continued use of Services after updates constitutes acceptance of the revised policy.
> 13. CONTACT US
For privacy-related inquiries, data requests, or concerns:
- > Email: privacy@xsentinel.ai
- > Data Protection Officer: dpo@xsentinel.ai
- > Security Issues: security@xsentinel.ai
[END OF DOCUMENT] — Your privacy is our priority. X Sentinel is committed to transparency and data protection.